Frequently Asked Questions

Common questions about our risk scanning platform.

How does the dependency scanning work?

We analyze your project's manifest files (like package.json, .csproj, requirements.txt) to identify your entire dependency tree. We then cross-reference this with our proprietary vulnerability database and use AI to assess the specific operational risk context for your organization.

Is my code safe?

Yes. We only scan your dependency manifests. We do not upload, store, or analyze your actual source code or proprietary logic. All analysis happens in a secure, ephemeral environment. Your intellectual property never leaves your control.

Can I cancel my subscription anytime?

Absolutely. You can cancel your subscription directly from your dashboard at any time. Your access will continue until the end of your current billing cycle, and you will not be charged again.

Do you offer enterprise SLAs?

Yes, our Enterprise plan includes custom Service Level Agreements (SLAs), priority 24/7 support, and dedicated account management. Please contact us for more details.

What happens if I exceed my scan limit?

If you are on the Free plan, you will need to upgrade to Pro to continue scanning. Pro plan users have unlimited scans. We will alert you before you reach any limits.

Still have questions?

Contact Support